Recently, I spoke at the IFCA (Insurance and Financial Communicators Association) in Nashville.  I put up a large slide that had a single word: Groupthink.

I asked the audience what they thought of this word.  Was it positive or negative?  Like most groups, they agreed that it was negative.  Then, I boldly said, “my mission to help you begin to see Groupthink as a positive.”

It’s not speaker’s hyperbole.

Typically Groupthink is defined ...

Pogo had the business wisdom decades ago.

“We have met the enemy and he is us.”

Tom Rieger, a Senior Practice Expert for Gallup, once wrote that “The greatest threat to an organization’s success is not always the competition. Often, it is what a company does to itself. “

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Rieger, who has ...

Digital watches were ignored by Swiss watch makers.  Radial tires were not developed by Goodyear or B.F. Goodrich, they were developed by a small French tire company, Michelin.

Overnight package delivery was not innovated by UPS or an airline company, it came from Federal Express, a product of a thesis.  Light beer wasn’t introduced by the King of Beers or Miller, it came from a chemist name Joseph L. Owades and it was originally marketed as Gablinger’s Diet Beer.

Amazon didn’t emerge ...